Healthcare workflows, automated end to end.
Agents take on scheduling, referrals, claims and back-office work, and support clinical teams with documentation, so staff spend more time with patients.
Automated end to end
What agents take on in healthcare.
Each area runs end to end: from the moment the work arrives to the moment it is resolved and recorded, across every system it touches. Your people step in only where you decide.
- 01
Patient support
Faster access, without being passed between departments.
- Appointments, rebooking and reminders
- Referrals and insurer eligibility
- Preventive-care outreach
- Billing questions and payment plans
- 02
Clinical support
Less paperwork for clinicians, who review everything.
- Record summaries
- Documentation drafts
- Care coordination
- 03
Claims & back office
The work behind care, done end to end.
- Claims processing
- Invoice validation
- Procurement review
- IT and back-office requests
- 04
Compliance & quality
Checked on every interaction.
- Compliance monitoring
- Quality checks
- Full audit trail
Examples
How a case runs, step by step.
Each agent follows a workflow from request to result, across your systems, and knows when to bring in a person.
- Scheduling
A patient needs to rebook
- Call in
- Calendar: find slots
- Appointment moved
- Reminder sent
Clinical questions go to clinical staff.
- Referrals
A referral arrives
- Referral in
- Insurer rules checked
- Approval requested
- Patient updated
Declined approvals go to a coordinator.
- Patient billing
A patient questions a bill
- Email in
- Billing: explain charges
- Payment plan offered
- Reply sent
Hardship requests go to a person.
Systems
Works with the systems you already run.
Agents connect through secure, permission-based connectors, or through the screen where there is no API. Your systems stay the source of truth.
- SchedulingCalendars and appointments
- Patient adminRegistrations and referrals
- BillingCharges and payment plans
- Insurer portalsApprovals and claims
- TelephonyCalls, queues and transfers
Any other tool with an API connects the same way, including your own in-house systems, and legacy systems without one through computer use.
Control
In control at every step.
Agents stay on administrative work, and anything clinical goes to your staff.
Your agent
Your data stays yours
Encrypted in transit and at rest. You decide where it is stored and how long it is kept.
Access by role
Agents only see and do what their role allows, through your existing sign-in.
Run where you need
In our cloud, in yours, or in a private environment.
Every action on the record
Each step is logged with what the agent saw, what it did and why.
People approve what matters
Choose which actions need a person, by amount, risk or customer.
Rules in plain language
Write your policies once. Every agent follows them.
Other industries
Get started
Start with any workflow in healthcare.
Tell us about the work that slows your teams down. We will show you an agent doing it, in your systems.
Get in touch