Manufacturing workflows, automated end to end.
For manufacturers and suppliers: agents keep customers informed, suppliers on schedule and plants running, from purchase order to final delivery.
Automated end to end
What agents take on in manufacturing.
Each area runs end to end: from the moment the work arrives to the moment it is resolved and recorded, across every system it touches. Your people step in only where you decide.
- 01
Customer support
Customers told before they have to ask.
- Order, stock and delivery status
- Parts, warranty and service questions
- Pickup scheduling
- Delay notices
- 02
Suppliers & purchasing
Supplier delays caught before they become shortages.
- Supplier commitments tracked
- Purchase order confirmations and changes
- Specifications and compliance requirements
- 03
Plant operations
Resources planned, shifts covered.
- Maintenance scheduled from machine signals
- Shift cover
- Recruiting and onboarding
- Internal and external inquiries routed
- 04
Payments & claims
Invoices and claims closed.
- Outstanding invoices chased
- Warranty claims resolved
- Billing discrepancies caught
Examples
How a case runs, step by step.
Each agent follows a workflow from request to result, across your systems, and knows when to bring in a person.
- Customer support
A customer asks when their order ships
- Email in
- ERP: production status
- Delivery date confirmed
- Reply sent
Delays for key accounts go to the account manager.
- Suppliers
A supplier misses a delivery date
- Date missed
- Supplier called
- New date logged
- Planning alerted
Risks to production go to procurement.
- Plant
A machine reports a fault
- Fault signal
- Maintenance ticket
- Technician booked
- Production updated
Safety issues go straight to a person.
Systems
Works with the systems you already run.
Agents connect through secure, permission-based connectors, or through the screen where there is no API. Your systems stay the source of truth.
- ERPOrders, stock and invoices
- Production planningSchedules and capacity
- Supplier portalCommitments and documents
- MaintenanceAssets and work orders
- CRMCustomers and service
Any other tool with an API connects the same way, including your own in-house systems, and legacy systems without one through computer use.
Control
In control at every step.
Orders, supplier changes and payments follow your approval limits, with every step on the record.
Your agent
Your data stays yours
Encrypted in transit and at rest. You decide where it is stored and how long it is kept.
Access by role
Agents only see and do what their role allows, through your existing sign-in.
Run where you need
In our cloud, in yours, or in a private environment.
Every action on the record
Each step is logged with what the agent saw, what it did and why.
People approve what matters
Choose which actions need a person, by amount, risk or customer.
Rules in plain language
Write your policies once. Every agent follows them.
Other industries
Get started
Start with any workflow in manufacturing.
Tell us about the work that slows your teams down. We will show you an agent doing it, in your systems.
Get in touch